Cancelling before work starts
If you cancel before work has begun, any deposit paid will be refunded in full within a reasonable timeframe.
Legal
Refund & Cancellation Policy
This is a working draft to be confirmed with your own trading details before the site goes live.
Cancelling during a project
If you cancel after work has started, you will be invoiced for the work completed up to that point. Any deposit already paid may be used against that invoice.
Refunds
Because digital services are tailored to each client, refunds are not usually offered once work has been delivered. If you are unhappy with something, please get in touch so it can be discussed and resolved.
Cooling-off period
If consumer-protection law gives you a statutory cooling-off period, those rights remain unaffected by this policy.
How to cancel
To cancel or discuss a project, please contact us using the details on the contact page.
Please review this wording and confirm your business details before publishing.